Wednesday 26 November 2014

Managed Service Providers in the World of IT

The need out here is to find a strategic partner who can maintain business growth and transformation rather than remain a mere supplier of IT capacity, many global organizations want more than an IT supplier, they look for a highly flexible and a good capable partner with global search to help them simplify optimize and also advance their technological investments. Today’s IT Leaders have to meet the challenge of increasing business demands while controlling IT costs and lessening management headaches. CIOs are continuously looking for a wage-earner to improve the performance of their IT Infrastructure, as technology is becoming more and more complex.




Today's IT Leaders have to meet the challenge of increasing business demands while taking care of IT costs and alleviating management headaches. CIOs are continuously looking for a provider to improve the performance of their IT Infrastructure, as technology is becoming more and harder day by day. In the upcoming days we will see more complex infra-structure and CIO’s will want to adopt and engage with a flexible managed services model to have the ease of using the best of technology and services without losing control of Internet technology. A lot has changed and the market has gradually transformed from body shopping contracts or facility management services to a strategic process oriented and also flexible delivery model. We will see more of a hybrid of offsite services delivery either through Remote Infrastructure Management RIM or a combination of offsite remote management and onsite delivery.

So basically managed services were mostly adopted by large enterprises but now small to medium enterprises are also making most of them because of the competitive pressures and operational concerns. Today companies from different pages are very eager on using workplace management services, managed data center and network and security support services rather than traditional outsourcing models.
The managed services provider also has to focus on service excellence and offer bespoke services to different customers. They must expand their local delivery capabilities by having a truly global model with the required knowledge, customer facing partners and distributors all around the world.


A flexible managed service provider should be adopted who can manage the peaks and troughs of their business demand to meet future IT infrastructure requirements. In this approach, both parties being the organization & IT managed services provider can share risks and responsibilities for better output. This model helps in rationalizing headcount, whilst focusing on cost efficiencies within the organizations existing ways of working.

Plus Points
IT managed services provides an effective and proven infrastructure management services for organizations to cut their costs and improve on service delivery efficiencies, the other business benefits are:

- Helps you gain access to best of breed tools & best practices.
- Speedy knowledge transition and reduce dependency on individuals.
- Shared service delivery platform within lots of business units and industry.
- 99% -100% of SLA maintenance.
- Gives you p satisfaction and peace of mind.

- You can reduce total cost of ownership.
- You can pay really less for a higher quality of service.
- Gives you better control and efficiencies of scale.

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