A
managed service provider is a firm or a company which manages services for
another company, well basically they are a company that takes care of outsourced services on monthly basis which is how the receive their income.
Most of these services are provided via internet and they are also known as IT
services, remote data backup, desktop and security monitoring and technical
assistance, it is also common for managed services provider to manage a
company’s web hosting and maintenance of their websites.
Managed
hosting is maybe the most common function of most of the service providers. The
provider bills the business they are providing the services for and charge a
fix amount on a monthly base. They
provide IT services that would otherwise be provided in house by extra staff.
They make backups of data that is on the website and social media in case of
any mishap which could take place. The customer data that is there also helps
the customer stay in touch with the business. IT management service alsocontinuously monitors the service and protects the security, if there is a security issue then the service provider
can locate the issue right there and then and find a solution to it, an IT
service provider also provides technical assistance to the business or the
customer of any issues comes up related to web hosting. It is very obvious that
a managed service provider can do a wide range of things for the business that
the business would need an entire IT staff to do. Additional tasks that they
perform include management remote access, network monitoring, network
management, scanning for vulnerabilities, securing the emails and messaging
system, tracking incidents and server management. These are a few amongst many
tasks that would be required by the company that the company is outsourcing
when hiring a managed service provider.
What are the benefits to the business?
IT
service provider takes many tasks off the hands of the business, the fact is
different payment models that these IT providers make available to the business
that they serve is usually cheaper than having to hire one of two full time
employees to take care of these tasks or having existing employees ad these
tasks to their list of work. There may be times when issues come about and
those employees must focus on the
managed hosting while putting their other job responsibilities on the back
burner, however some managed hosting operations are so huge that it takes a big
number of employees to manage the system and everything that comes along with
it. This avoids the payment of higher salaries and mismanagement. Managed IT
services will provide you with a stress free experience.
